Map installed, .exe run, but I cannot find in Basecamp

[raferguson]

This is the second time that I have had this problem.   I download the map, click to install it by running the .exe file,  go through the steps, click on "Finish."  But when I go to Basecamp, it does not see the map.  I click on maps, and the same list of maps appears.    My earlier problem was with the Nebraska topo, tonight with the Utah topo....  I assume that my problem is not with the map, but with Basecamp, but really I have no idea.

I was told that I did not need to do anything other than run the .exe file.  No need to import the map, for example, or move files to a particular place.

Suggestions?

Richard

[Boyd]

I was told that I did not need to do anything other than run the .exe file.  No need to import the map, for example, or move files to a particular place.

I was the one who told you that, and it is true. I posted all the suggestions I could think of in your other thread. Have you installed any other maps that work properly in Basecamp? Did you try my suggestion of using Mapsource? If the maps don't work with Mapsource either, then there is something wrong with them.

Why don't you try using Mapsource, Garmin's older software? It is much more straightforward and the tutotial is correct.

https://www.gpsfiledepot.com/tutorials/how-to-install-mapsource-if-it-didnt-come-with-your-gps/

https://www.gpsfiledepot.com/tutorials/how-to-open-maps-in-mapsource/

https://www.gpsfiledepot.com/tutorials/how-to-load-maps-on-my-garmin-gps-unit/#mapsource

You could also try using GMTK. It is free and very useful for diagnosing map problems.

https://www.javawa.nl/gmtk_en.html

[raferguson]

Mapsource also does not show either map that I downloaded.   

It seems like I have lost maps that I previously had access to on Basecamp.  Out of the last three maps that I have tried to install, Mytrails is the only one that I can see.......

Mapsource on my old Windows 7 computer works fine.   I will uninstall Basecamp and Mapsource from my Windows 10 computer.  Maybe someday I will try again on Windows 10.......

Thanks.

Richard