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I finally got mine to load, not sure what I did, but Garmin has a Prg that it said I needed to load and when I did, things came together.  I need to see now how to load maps without the intaller :-)
Thanks 4 your help 

I'm having the same problem, I've downloaded the area I live in... Willard MO. and I shows in Mapsource, transfers fine, shows in my Maps area on my HCx, but all I see is the Basemap... I've zoomed in and out, but it's not displaying.  I'm sill searching these threads to see if someone else has a fix. I hve a 4gig Card installed, I'm curious if the HCx is looking at the wrong "Directory"?  Chow 4 Now...