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General Category => Using The Maps/Garmin Software => Topic started by: rahzim on August 23, 2011, 04:56:26 PM

Title: Maps not showing up in Mapsource after running install program
Post by: rahzim on August 23, 2011, 04:56:26 PM
Hi,
I just downloaded the NM Topo map installer and after running it I open up mapsource and there is no drop down menu to select the map.  I've alredy made sure to select show all products and there is a no map message under the view menu for show products. 
   If I try to use basecamp to view the map it says nmtopo was not installed correctly.  I've uninstalled/reinstalled the map with the installed several times, as well as reinstalled mapsource with no luck.  I've also tried with arizono topo installer, no luck. 

   I'm doing this on a brand new laptop....not sure what else to try.  Any ideas would be MUCH appreciated.

- Tim
Title: Re: Maps not showing up in Mapsource after running install program
Post by: -Oz- on August 23, 2011, 05:52:40 PM
What is the exact error from basecamp?  In mapsource right click in the top area and make sure the toolbar that lets you view the maps is there.  What operating system and 32/64 bit?
Title: Re: Maps not showing up in Mapsource after running install program
Post by: Rmorr on September 03, 2011, 10:27:22 AM
I'm having the same problem with the NM Topo on my PC.  I just downloaded and installed BaseCamp and Mapsource in that order, and then the map.  I also don't have any drop downs.  I know I'm running Windows 7 but have no idea if it's 32 or 64 bit. 

As with the OP, thanks for any help you can provide.
Title: Re: Maps not showing up in Mapsource after running install program
Post by: maps4gps on September 03, 2011, 08:21:00 PM
Likely any PC purchased in the past 3 years is 64 bit.

Try control panel / system  - system type

The issue appears to be with the 64-bit installer; solution is to install an mapset using an older (32 bit installer), i.e. My-trails.
Title: Re: Maps not showing up in Mapsource after running install program
Post by: Boyd on September 04, 2011, 06:30:48 AM
I think he got it working, but never bothered to follow up....

http://forums.gpsfiledepot.com/index.php/topic,2303.msg13349.html#new

Quote from: Rmorr on September 03, 2011, 11:09:57 AM
Yes Boyd that's the map.  I uninstalled it, installed My Trails and then downloaded the NM Topo again and I've just checked Mapsource and can open it!