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General Category => Using The Maps/Garmin Software => Topic started by: rstouff on January 26, 2010, 05:58:52 PM

Title: Trouble running install
Post by: rstouff on January 26, 2010, 05:58:52 PM
Hey folks,
I downloaded the southeast US with installer. When I activate the .exe file, I get nothing but the spinning circle symbol in Win Vista, like the old hourglass. Waited and waited, nothing seemed to happen, no prompts or anything. Hard drive light is flashing...
Should I wait it out, or should I expect a prompt pretty quickly?
Thanks in advance,
RS
Title: Re: Trouble running install
Post by: maps4gps on January 26, 2010, 06:08:12 PM
What do you mean by 'activate the .exe file'?

You run the file.  Within a second of two there will be 'standard windows install' type screens with info and questions to answer on folder options.



Title: Re: Trouble running install
Post by: rstouff on January 26, 2010, 06:10:46 PM
Exactly...double click on file, get spinning circle at tip of cursor arrow...on and on, no install screens pop up.
Title: Re: Trouble running install
Post by: Indrid Cold on January 26, 2010, 06:12:04 PM
Are you running as Administer?
Title: Re: Trouble running install
Post by: rstouff on January 26, 2010, 06:18:16 PM
No, but you gave me an idea...turned AVG Anti-Virus/Firewall off, and it started.
Thanks for the jog,
RS