I connected my gps to my desktop and the computer would not read any of the files because I had not installed basecamp. I have now installed basecamp and the computer still will not open any of the files from the gps. Also the files show a microsoft office logo in front of the file name. Any ideas on how to fix this problem?
What files are you trying to open? What are you trying to accomplish? I think we will need more information in order to help you. Generally speaking, the only files that a user would want to open will have a .gpx extension.