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General Category => Using The Maps/Garmin Software => Topic started by: mrcyogi on December 30, 2010, 06:45:57 AM

Title: Downloaded Maps don't show in MapSource
Post by: mrcyogi on December 30, 2010, 06:45:57 AM
Hello helpers. I've read relevant posts here on the subject and tried every combo suggested. I've now uninstalled the maps I've downloaded from GPSFile Depot and reinstalled only the FL topo. It installed in Programs 86 on my Windows 7 PC. Mapsource is the latest version and shows only City Navigagtor which I purchased from Garmin. No maps other maps show in View/Map Manager; there is no box with the arrow for selecting other maps on the upper left of MapSource.?? Helllllp!!
Title: Re: Downloaded Maps don't show in MapSource
Post by: Boyd on December 30, 2010, 01:03:13 PM
I'm pretty sure you need to install Mapsource BEFORE you try to install any maps from here. Maybe that's the problem? I suppose it could also be some Win 7 issue, but I use a variety of my own home-made mapsets on Win 7 and everything works as expected. Could be some issue with the installer for that specific map perhaps?

If you don't see the map selection dropdown in the upper left, at least that's one question I can answer.  :) View > Show Toolbars > View will make it appear.
Title: Re: Downloaded Maps don't show in MapSource
Post by: Indrid Cold on December 30, 2010, 05:29:56 PM
In MapSource you can go: View, Switch to Product>[list of installed maps][/list]
Title: Re: Downloaded Maps don't show in MapSource
Post by: mrcyogi on December 31, 2010, 07:27:10 AM
I guess I wasn't clear. Sorry. I've done all this. The only map showing in MapSource is City Navigator. I've uninstalled MapSource and all the topos I've downloaded from GPSFile Depot and reinstalled MapSource and then the topo maps. I've run the topos and saved to my PC and then installed... I've saved the topos and had them install with the auto installer. No luck. The Garmin site forums don't help.... Stuck.
Title: Re: Downloaded Maps don't show in MapSource
Post by: Seldom on December 31, 2010, 07:55:01 AM
Which GPSfiledepot maps are you having problems with?
Title: Re: Downloaded Maps don't show in MapSource
Post by: Boyd on December 31, 2010, 08:28:15 AM
Garmin won't support the maps from this site. Unless there's something missing from your description, you've got me stumped. I wonder is a real Garmin product like the 100k topo's would install properly? At least Garmin would help you with that.

I hope somebody else can sort this out for you. Is there another computer you can try this on? If it works for you there, it would point to some kind of issue with your computer. If it doesn't work there, you must be doing something wrong.
Title: Re: Downloaded Maps don't show in MapSource
Post by: CanyonHiker17 on December 31, 2010, 10:08:05 AM
I have downloaded Arizona topo, Utah topo, New Mexico topo, Colorado topo, and New Hampshire topo, and MyTrails, all from this site and they all show up on MapSource, as does my Southwest 24K topo.  I did find though that you need to have all of your topos un-installed from your computer before installing MapSource....then install the maps one at a time.  And instead of un-installing the maps, You may actually have to make sure you delete the file folders where they are installed or the re-installation may only install what is not already there.  I don't believe you have to go as far as eliminating all of the registry entries for those maps, but you may want to delete the actual "exe" map files first, then install MapSource, THEN re-download all of the maps, install them, then start up MapSource and see if they aren't in the drop down menu.  I'd even go so far as re-booting the computer before starting MapSources after its installation.  I actually found that my Southwest 24K didn't show up on MapSource right away, but only after about the 3rd or 4th time that I ran MapSource, and it may have been after a computer re-boot.  I can't exactly remember all the details, just that I do recall there were some weird anomolies involved.

If nothing works after that, I am clueless!   ;D
Title: Re: Downloaded Maps don't show in MapSource
Post by: jbensman on December 31, 2010, 10:50:12 AM
The installers (i.e., exe files) place entires in the regestry.  When removing a map, you have to use the uninstall to remove the regestry entries.  Canyonhiker is incorrect.  If these entries are not removed and you remove the img files, MapSource will not open and you will get an error message.  The regestry entries tell MapSource where the img (and a few other files are).  Actually you do not need to remove the img files or the exe file to remove the map from MapSource.  The only thing that matters is the regestry entries.  So ALWAYS use the uninstaller.  If something gets messed up, you can use Mapsettoolkit to remove regestry entries.  Just start it, select the mapset cauisng the problem and select uninstall. 
Title: Re: Downloaded Maps don't show in MapSource
Post by: CanyonHiker17 on December 31, 2010, 11:33:38 AM
Thanks for clearing that up!  I think I neglected to say that I did use the uninstaller to remove the maps, and that it does the job of clearing the registry.  I was worried that someone might think you'd have to go in and manually remove registry entries!  I'm not brave enough to do that, so it's good that the uninstaller takes care of it for me.   :)
Title: Re: Downloaded Maps don't show in MapSource
Post by: mrcyogi on January 01, 2011, 12:34:15 PM
Thanks for staying with me GPS/Map troopers. Maybe the new year will help; but, alas it didn't seem to. I uninstalled all the maps with their uninstallers where they were located in My Programs (86), checked with control panel to make sure they were purged. Then I deleted MapSource the MapSource folder where it was stored in My Programs (86) in the Garmin folder--didn't have an uninstaller file. Checked Control Panel...Then went to Garmin and downloaded MapSource and then downloaded the Florida Topo from GPSFile Depot as a test. The FL map doesn't show in MapSource; only my City Navigator.

That's for the new laptop running W-7. I performed the same uninstall and reinstall on all, on my desktop running W-Vista--no problem. All the maps show in MapSource. Any bright ideas???

And, happy new year.
Marshall
Title: Re: Downloaded Maps don't show in MapSource
Post by: Boyd on January 01, 2011, 12:56:06 PM
Are you running 64 bit Win 7? Seems to me there might have been some installer issue with that, but can't put my finger on it. I have real Garmin and 3rd party maps on XP, Vista 64 and Win7 32 with no problems.
Title: Re: Downloaded Maps don't show in MapSource
Post by: Seldom on January 01, 2011, 03:23:53 PM
I'm running Win7 64 with no installer issues to date.  I didn't see mrcyogi list the maps he's having trouble with.  Might the problem be that they are "pre-family"?  Hard to say...
Title: Re: Downloaded Maps don't show in MapSource
Post by: jbensman on January 01, 2011, 05:41:58 PM
Download and run mapsettoolkit:

http://sites.google.com/site/cypherman1/

What is listed as installed?

Click on everything shown as installed besides CN and then click uninstall. 

Then try reinstalling FL Topo

When things get messed up, this will usually clear up the problem.

Title: Re: Downloaded Maps don't show in MapSource
Post by: mrcyogi on January 02, 2011, 05:17:34 AM
Thanks for the comeback on New Year's day. in reply to the above: I've downloaded many topo maps from GPSFileDepot successfully on my desktop running W-Vista. I'm just using the Florida topo as a test here on my uncooperative laptop running W-7.

Installed MapSetToolKit. The only map showing is CN. MapSetToolKit on my desktop shows all the maps I've downloaded...

Regards,
Title: Re: Downloaded Maps don't show in MapSource
Post by: jbensman on January 02, 2011, 07:12:33 AM
I do not understand your answer. 

When you run MapSettool kit, what shows in its window called mapsets installed? 

If anything besides CN shows in this window click on it and then click uninstall. 

Then install FL topo again.
Title: Re: Downloaded Maps don't show in MapSource
Post by: Boyd on January 02, 2011, 07:28:17 AM
Quote from: jbensman on January 02, 2011, 07:12:33 AMWhen you run MapSettool kit, what shows in its window called mapsets installed?

Quote from: mrcyogi on January 02, 2011, 05:17:34 AMInstalled MapSetToolKit. The only map showing is CN.

I think that's what he already did on his Win 7 machine, and the only map that it shows is City Navigator. He then said that on another machine running Vista, MSTK correctly shows a number of maps that he installed.

This one is a puzzler.
Title: Re: Downloaded Maps don't show in MapSource
Post by: Boonieman on January 02, 2011, 07:53:57 AM
I had the exact same problem until I went into the system registry and made a few changes. For some reason the auto installer for the Florida Topomap is making registry changes in the wrong location. Instead of adding to HKLM\Software\Wow6432Node\Garmin\Mapsource, it puts everything under HKLM\Software\Wow6432Node\Wow6432Node\Garmin\Mapsource (note the additional Wow6432Node level). This seems to only happen under Windows 7 64-bit.

Shawn
Title: Re: Downloaded Maps don't show in MapSource
Post by: jbensman on January 02, 2011, 08:41:19 AM
Boonieman  I've got Win 7 64 bit on my laptop and have never had any problem installing maps on it.  I just downloaded and installed FL topo and it worked fine.  Is FL Topo the only map you had this problem with?
Title: Re: Downloaded Maps don't show in MapSource
Post by: mrcyogi on January 02, 2011, 09:21:27 AM
Forgive me. I installed the Kit on the new laptop; only CN shows as installed (FL Topo being the test and installed on the laptop. I mentioned that the Kit installed on my desktop shows all the installed maps I've downloaded to that PC.

Title: Re: Downloaded Maps don't show in MapSource
Post by: jbensman on January 02, 2011, 09:51:29 AM
Quote from: mrcyogi on January 02, 2011, 09:21:27 AM
Forgive me. I installed the Kit on the new laptop; only CN shows as installed (FL Topo being the test and installed on the laptop. I mentioned that the Kit installed on my desktop shows all the installed maps I've downloaded to that PC.

You are still not answering in a way I can understand what you mean.  Your statements appear to contridict each other.  I think you are saying only CN shows up in MapSource but all the maps you have prevsiously tried to install shows up in the maps installed window of mapsettoolkit.  Is that correct?  If it is, have you clicked on the maps (beisdes CN) and then clicked uninstall and then reinstalled FL Topos? 

Title: Re: Downloaded Maps don't show in MapSource
Post by: Boyd on January 02, 2011, 09:52:17 AM
Quote from: Boonieman on January 02, 2011, 07:53:57 AMFor some reason the auto installer for the Florida Topomap is making registry changes in the wrong location.

There you go, that's why I asked if the OP was running Win 7 64 because I remembered some discussion about this related to the NSIS installer. As far as I'm concerned, the Windows registry is some kind of black magic that I don't really understand so I don't mess with it (I'm very comfortable messing with unix, linux and MacOS.... Windows, not so much).

OK, you guys made me dig for it. This is the thread. Don't know if it's related, but it's the only smoking gun I see in the room.  ;D http://forums.gpsfiledepot.com/index.php/topic,1022.0.html
Title: Re: Downloaded Maps don't show in MapSource
Post by: Boyd on January 02, 2011, 09:54:29 AM
jbensman, I think you've missed an important detail. The OP has tried to install the same GPSFileDepot maps on TWO DIFFERENT COMPUTERS. They work as expected on Vista and MSTK lists all the maps, including City Navigator. But on his Win 7 64 machine, the installer has not worked correctly and neither mapsource nor MSTK show any maps other than the real Garmin City Navigator.
Title: Re: Downloaded Maps don't show in MapSource
Post by: Boonieman on January 02, 2011, 10:07:58 AM
The problem seems to only happen if the HKLM\Software\Wow6432Node\Garmin\MapSource\Family registry key is missing (like it is on a fresh install of Mapsource). If it already exist, the auto installer works flawlessly. The FL Topo map was the only one I tried.
Title: Re: Downloaded Maps don't show in MapSource
Post by: Boonieman on January 02, 2011, 10:09:50 AM
Quote from: Boonieman on January 02, 2011, 10:07:58 AM
The problem seems to only happen if the HKLM\Software\Wow6432Node\Garmin\MapSource\Family Family registry key is missing (like it is on a fresh install of Mapsource). If it already exist, the auto installer works flawlessly. The FL Topo map was the only one I tried.

Correction: I should have said HKLM\Software\Wow6432Node\Garmin\MapSource\Families registry key.
Title: Re: Downloaded Maps don't show in MapSource
Post by: jbensman on January 02, 2011, 10:22:13 AM
Quote from: Boyd on January 02, 2011, 09:54:29 AM
jbensman, I think you've missed an important detail. The OP has tried to install the same GPSFileDepot maps on TWO DIFFERENT COMPUTERS. They work as expected on Vista and MSTK lists all the maps, including City Navigator. But on his Win 7 64 machine, the installer has not worked correctly and neither mapsource nor MSTK show any maps other than the real Garmin City Navigator.

Sortof  :) I knew it was working on one computer and not the other.  What threw me was "desktop"  I was not understanding that as desktop computer but rather the desktop of the computer. 

Now with that understanding, my question would be on the laptop, are the img files there?  If they are, he could try mapsettoolkit to install the imgs into mapsource.  Is not there a tutorial on how to do this?
Title: Re: Downloaded Maps don't show in MapSource
Post by: jbensman on January 02, 2011, 10:33:42 AM
Quote from: Boonieman on January 02, 2011, 10:07:58 AM
The problem seems to only happen if the HKLM\Software\Wow6432Node\Garmin\MapSource\Family registry key is missing (like it is on a fresh install of Mapsource). If it already exist, the auto installer works flawlessly. The FL Topo map was the only one I tried.

That would explain why it works fine on my 64 bit win7.  But how would I have gotten the regestry entry there to begin with?  I THINK I only used installers to install maps on my laptop.  But there is a posibility I could have used mapsettoolkit for some of my maps.

Is there a way to modify the installers to make sure that entry is there?
Title: Re: Downloaded Maps don't show in MapSource
Post by: Boonieman on January 02, 2011, 11:24:33 AM
Quote from: jbensman on January 02, 2011, 10:33:42 AM
But how would I have gotten the regestry entry there to begin with?  I THINK I only used installers to install maps on my laptop.  But there is a posibility I could have used mapsettoolkit for some of my maps.

Is there a way to modify the installers to make sure that entry is there?

Probably if you upgraded your laptop from Windows XP or Vista, the change would have been carried over to Windows 7.

I'm guessing the programmer that wrote the installer would have to make some changes to the code. I wouldn't think it would be that difficult.
Title: Re: Downloaded Maps don't show in MapSource
Post by: Boyd on January 02, 2011, 11:46:24 AM
Again, I get lost with this registry stuff, but did you read the thread I linked to above? It appears to address this same issue. And note that Oz says he revised the installer script that's included in the tutorials here to address the problem.
Title: Re: Downloaded Maps don't show in MapSource
Post by: jbensman on January 02, 2011, 02:29:08 PM
Boonieman, my laptop came with Win 7 64 bit.  So there is still a mystery of why all the installers have worked on my laptop.

Boyd, I am with you, I don't understand the regestry stuff.  I think you are right that thread addresses the issue.  Does that mean we all need to redo all of our installers?  None of my installer scripts have that stuff in them.

Marshall, can you try installing My Trails and see if it works? 
Title: Re: Downloaded Maps don't show in MapSource
Post by: Boyd on January 02, 2011, 03:03:27 PM
That's a good question about the installers because mine are also based on the old version. Interesting that we haven't seen others complaining about this issue here.

My only other thought is that some kind of virus protection might be preventing the maps from installing.
Title: Re: Downloaded Maps don't show in MapSource
Post by: Boonieman on January 02, 2011, 08:14:35 PM
Boyd - I looked at the thread you mentioned earlier. It's not exactly the same problem, but I think in their attempt to fix one problem, they may have inadvertently created the one we're faced with now. Hard coding the Wow6432 key into the registry path is probably a bad idea. I suspect the NSIS installer is confused as to which registry it's working with (32-bit or 64-bit). Normally you would tell it by using the SetRegView command. My advice would be to go back to the old script. It seemed to work just fine for both Windows XP and Windows 7 64-bit when I tried it. Maybe we should bring -Oz- into the discussion. I think he was the one that made the changes.
Title: Re: Downloaded Maps don't show in MapSource
Post by: mrcyogi on January 03, 2011, 05:15:00 AM
Quote from: Boyd on January 02, 2011, 09:54:29 AM
jbensman, I think you've missed an important detail. The OP has tried to install the same GPSFileDepot maps on TWO DIFFERENT COMPUTERS. They work as expected on Vista and MSTK lists all the maps, including City Navigator. But on his Win 7 64 machine, the installer has not worked correctly and neither mapsource nor MSTK show any maps other than the real Garmin City Navigator.

THE ABOVE IS CORRECT.

In response to all the comments so far, while you guys work on the "installer" and "registry" possibilities, I will try to install the "My Trails" map suggested by ibensman and try and check the registry on my new laptop for that doubling of part of the locational coding. I'l wait for using MapKit to upload via the .img files and the tutorial at GPSFileDepot until I here from yousss. Thanks again for your continued attention.

Marshall

Just downloaded My Trails and it worked; it showed in MapSource. But==the files of My Trails had not extensions as apposed to the files for the FL topo: it had .img.idx files and next to each of the many was a file called "Disc Image File"  Hopefully this will be info that will help solve my downloading problem with this laptop for all the topos I've tried to download and have show in MapSource.


Title: Re: Downloaded Maps don't show in MapSource
Post by: Boyd on January 03, 2011, 07:04:43 AM
Quote from: mrcyogi on January 03, 2011, 05:15:00 AMthe files of My Trails had not extensions as apposed to the files for the FL topo: it had .img.idx files and next to each of the many was a file called "Disc Image File"  Hopefully this will be info that will help solve my downloading problem with this laptop for all the topos I've tried to download and have show in MapSource.

Well that's another problem then. Garmin map files must have a .img extension. Unfortunately, that same extension is used for Mac disk image files - see http://www.fileinfo.com/extension/img

Somehow it sounds like your computer has added the .idx extension to the .img files, if I understand what you're saying. In other words, in the mapset folder are you seeing something similar to this?

12345601.img.idx
12345602.img.idx
12345603.img.idx
Title: Re: Downloaded Maps don't show in MapSource
Post by: jbensman on January 03, 2011, 08:15:37 AM
This is really weird.  What happens when you look at My Trails in MapSource?

Which Topo Maps are the ones that would not install?

I am attaching the install script for My Trails in case it will shed any light on this. 
Title: Re: Downloaded Maps don't show in MapSource
Post by: mrcyogi on January 03, 2011, 08:38:00 AM
Those sample file names are correct as they appear in the Fl Topo folder on my laptop

I didn't try loading the My Trails in MapSource--I was so pleased they were there. I will do it now.......Now My Trails doesn't show in Mapsource. I checked the folder and the files, like 00000124 don't have extensions--don't know if this is a (the) problem.  So frustraing!!
Title: Re: Downloaded Maps don't show in MapSource
Post by: jbensman on January 03, 2011, 09:15:03 AM
Maybe there is somethng wrong with your computer.  Try installing some other program and see if it installs correctly. 
Title: Re: Downloaded Maps don't show in MapSource
Post by: Boyd on January 03, 2011, 01:18:38 PM
I think I know the solution for you. Buy a new computer with a different version of Windows!  ;D
Title: Re: Downloaded Maps don't show in MapSource
Post by: mrcyogi on January 12, 2011, 05:50:19 AM
Well, here's what finally solved the download problems. Start downloading with no other programs running. If you are unsuccessful choosing to "Run" the program, in other words it doesn't download properly, then try "Save" to "Programs (86X) folder on your computer. If there is a separate installer indicated for the download, remember you have to go to the downloaded folder and open it and use the installer file. The most important part of the solution to my problem(s) was to restart my computer after each download--before trying to downloand another map.

Thanks everyone for the help. I have no idea why it worked this way.
Regards,
Marshall
Title: Re: Downloaded Maps don't show in MapSource
Post by: Al Warren on January 12, 2011, 04:42:10 PM
We are having the same problem - We downloaded several maps and they installed properly (a wizard appeared after the download was complete).  However, when I downloaded Wisconsin topo, we never received the install wizard & the map did not install into Base Camp.  Did it again with the same results.  Tried the link mentioned in an earlier post but am totally lost!
Title: Re: Downloaded Maps don't show in MapSource
Post by: maps4gps on January 12, 2011, 05:29:43 PM
Did you try running/executing the .exe file which was downloaded?
Are you using 64bit Widows7?