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Author Topic: Can't see installed map in Basecamp  (Read 134 times)

gstettner

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Can't see installed map in Basecamp
« on: October 06, 2019, 12:40:44 PM »
Okay, so I thought I'd followed the instructions. I downloaded and installed my maps and can see they're installed (see first screen shot.) But when I go to Basecamp, it only shows that Global Maps are installed. Not sure what to do next.

Boyd

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Re: Can't see installed map in Basecamp
« Reply #1 on: October 07, 2019, 04:11:12 AM »
I'd say that either you did something wrong or else there is a problem with the map you installed. Try installing a different map and see what happens. There's a problem with the Windows version of Basecamp, but AFAIK it does not affect the Mac version.

On the Mac, if everything is OK with the map, when you double-click the file then MapManager should open and ask if you want to install the map. It appears that this did not happen. If you want to try a quick test, install the Mac version of my own map here: https://boydsmaps.com/boyds-map-of-new-jersey-2018/

I know that this works properly, and it includes detailed instructions.
« Last Edit: October 07, 2019, 04:22:28 AM by Boyd »

gstettner

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Re: Can't see installed map in Basecamp
« Reply #2 on: October 07, 2019, 04:55:53 PM »
Yeah...sure 'nuf. There it is, along with the other two I'd attempted to install. I shut down Basecamp, restarted it, and they were available from the dropdown. Thanks for your help.

Boyd

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Re: Can't see installed map in Basecamp
« Reply #3 on: October 08, 2019, 03:34:55 AM »
Great! If Basecamp was running when you installed the maps, then they probably wouldn't show until you quit and started again.

 

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