Topo maps load fails (Mapsource and Basecamp)

[phlegmer]

Greetings,

I have an Oregon 450 with the latest version of Mapsource and BaseCamp installed on a Win7 x64 system.  I have been able to install the City Navigator NT software within Mapsource just fine.  However, everytime I try to upload the Midwest topo map from GPSFileDepot to my unit, both Mapsource and BaseCamp error out when I'm about to send the maps to the device. 

Mapsouce simply crashes.  BaseCamp does come up with the following error:

<?xml version="1.0" encoding="UTF-8" standalone="no" ?>
<ErrorReport xmlns="http://www.garmin.com/xmlschemas/ApplicationErrors/v1">

  <Error>
    <Exception>
      <SubId>0x006E789D</SubId>
      <SourceCodeLocation>
        <SourceFileName>GDX_REMOVABLEMEDIAXFERTHREAD.CPP</SourceFileName>
        <SourceFileLine>370</SourceFileLine>
      </SourceCodeLocation>
      <ProgramAddress>7239837</ProgramAddress>
      <StackTrace>
        <ReturnAddress>7224202</ReturnAddress>
        <ReturnAddress>78248000</ReturnAddress>
      </StackTrace>
      <Extra>Write access violation at data address 0x28,
program address 0x006E789D.</Extra>
    </Exception>
    <Application>
      <Name>MapInstall</Name>
      <Build>
        <Version>
          <VersionMajor>3</VersionMajor>
          <VersionMinor>13</VersionMinor>
          <BuildMajor>5</BuildMajor>
          <BuildMinor>0</BuildMinor>
        </Version>
        <Type>Release</Type>
        <Time>Jan 26 2010, 12:11:38</Time>
        <Builder>sqa</Builder>
      </Build>
      <LanguageID>1033</LanguageID>
      <PartNumber>006-A0083-00</PartNumber>
    </Application>
    <Computer>
      <OperatingSystem>WIN32 Windows Platform, Major Version: 6, Minor Version: 1</OperatingSystem>
      <Processor>x86, Processor Level: 15, Processors:2, Model: 107 Stepping: 2</Processor>
      <RamSize>4062520</RamSize>
    </Computer>
    <Time>2010-04-30T16:01:58Z</Time>
  </Error>

  <Error>
    <Exception>
      <SubId>0x006E789D</SubId>
      <SourceCodeLocation>
        <SourceFileName>GDX_REMOVABLEMEDIAXFERTHREAD.CPP</SourceFileName>
        <SourceFileLine>370</SourceFileLine>
      </SourceCodeLocation>
      <ProgramAddress>7239837</ProgramAddress>
      <StackTrace>
        <ReturnAddress>7224202</ReturnAddress>
        <ReturnAddress>78248000</ReturnAddress>
      </StackTrace>
      <Extra>Write access violation at data address 0x28,
program address 0x006E789D.</Extra>
    </Exception>
    <Application>
      <Name>MapInstall</Name>
      <Build>
        <Version>
          <VersionMajor>3</VersionMajor>
          <VersionMinor>13</VersionMinor>
          <BuildMajor>5</BuildMajor>
          <BuildMinor>0</BuildMinor>
        </Version>
        <Type>Release</Type>
        <Time>Jan 26 2010, 12:11:38</Time>
        <Builder>sqa</Builder>
      </Build>
      <LanguageID>1033</LanguageID>
      <PartNumber>006-A0083-00</PartNumber>
    </Application>
    <Computer>
      <OperatingSystem>WIN32 Windows Platform, Major Version: 6, Minor Version: 1</OperatingSystem>
      <Processor>x86, Processor Level: 15, Processors:2, Model: 107 Stepping: 2</Processor>
      <RamSize>4062520</RamSize>
    </Computer>
    <Time>2010-04-30T16:02:32Z</Time>
  </Error>

  <Error>
    <Exception>
      <SubId>0x006E789D</SubId>
      <SourceCodeLocation>
        <SourceFileName>GDX_REMOVABLEMEDIAXFERTHREAD.CPP</SourceFileName>
        <SourceFileLine>370</SourceFileLine>
      </SourceCodeLocation>
      <ProgramAddress>7239837</ProgramAddress>
      <StackTrace>
        <ReturnAddress>7224202</ReturnAddress>
        <ReturnAddress>82704448</ReturnAddress>
      </StackTrace>
      <Extra>Write access violation at data address 0x28,
program address 0x006E789D.</Extra>
    </Exception>
    <Application>
      <Name>MapInstall</Name>
      <Build>
        <Version>
          <VersionMajor>3</VersionMajor>
          <VersionMinor>13</VersionMinor>
          <BuildMajor>5</BuildMajor>
          <BuildMinor>0</BuildMinor>
        </Version>
        <Type>Release</Type>
        <Time>Jan 26 2010, 12:11:38</Time>
        <Builder>sqa</Builder>
      </Build>
      <LanguageID>1033</LanguageID>
      <PartNumber>006-A0083-00</PartNumber>
    </Application>
    <Computer>
      <OperatingSystem>WIN32 Windows Platform, Major Version: 6, Minor Version: 1</OperatingSystem>
      <Processor>x86, Processor Level: 15, Processors:2, Model: 107 Stepping: 2</Processor>
      <RamSize>4062520</RamSize>
    </Computer>
    <Time>2010-04-30T16:10:06Z</Time>
  </Error>

  <Error>
    <Exception>
      <SubId>0x006E789D</SubId>
      <SourceCodeLocation>
        <SourceFileName>GDX_MSTORXFERTHREAD.CPP</SourceFileName>
        <SourceFileLine>381</SourceFileLine>
      </SourceCodeLocation>
      <ProgramAddress>7239837</ProgramAddress>
      <StackTrace>
        <ReturnAddress>7224202</ReturnAddress>
        <ReturnAddress>81590440</ReturnAddress>
      </StackTrace>
      <Extra>Write access violation at data address 0x28,
program address 0x006E789D.</Extra>
    </Exception>
    <Application>
      <Name>MapInstall</Name>
      <Build>
        <Version>
          <VersionMajor>3</VersionMajor>
          <VersionMinor>13</VersionMinor>
          <BuildMajor>5</BuildMajor>
          <BuildMinor>0</BuildMinor>
        </Version>
        <Type>Release</Type>
        <Time>Jan 26 2010, 12:11:38</Time>
        <Builder>sqa</Builder>
      </Build>
      <LanguageID>1033</LanguageID>
      <PartNumber>006-A0083-00</PartNumber>
    </Application>
    <Computer>
      <OperatingSystem>WIN32 Windows Platform, Major Version: 6, Minor Version: 1 </OperatingSystem>
      <Processor>x86, Processor Level: 15, Processors:2, Model: 107 Stepping: 2</Processor>
      <RamSize>4062520</RamSize>
    </Computer>
    <Time>2010-04-30T16:10:53Z</Time>
  </Error>

</ErrorReport>


I've tried installing directly into the GPS itself and also to an SD card.  Both fail the same way. 

Suggestions?

Thanks!

[Boyd]

Try posting to the appropriate support forum on Garmin's site. The software developers are there and have been very helpful, however if the problem is unique to a GPSFileDepot map they may not be willing to help: https://forums.garmin.com/index.php

[-Oz-]

Hell, the new version crashed trying to open City Select 6; so they broke backwards compatibility; on the other hand not sure whats up with that map not working.  Have you tried loading it without loading City Navigator at the same time?

[phlegmer]

I didn't go to Garmin yet.  Since I figured that this is not their maps, they wouldn't offer any help.  I surely can try.

Initially I tried to load the topo map both ways (mapsource and basecamp).  After it failed, I then tried the latest City Navigator maps with no problems.  I then tried the topo again sans success.

Thanks

[Seldom]

Are you trying to install to the unit's internal memory or to a card?  If its internal memory, you could be running out of it.

[phlegmer]

Are you trying to install to the unit's internal memory or to a card?  If its internal memory, you could be running out of it.

I've tried both.

Thanks

[Seldom]

    <Computer>
      <OperatingSystem>WIN32 Windows Platform, Major Version: 6, Minor Version: 1 </OperatingSystem>
      <Processor>x86, Processor Level: 15, Processors:2, Model: 107 Stepping: 2</Processor>
      <RamSize>4062520</RamSize>
    </Computer>
    <Time>2010-04-30T16:10:53Z</Time>
  </Error>

</ErrorReport>

Does any of the computer description above match the machine you are running it from?
Have you tried installing any other maps?  Might be a problem with this one.